Frequently Asked Questions
Get answers to common questions about our continuing education and professional development courses.
- Are you a recognized CTLE approved NYSED sponsor?
- Do you offer graduate courses?
- How does the registration process work?
- Do you offer LIVE courses?
- My school requires a start and end date for approval, I don’t see them on your page. What should I tell them?
- When is my course due date?
- How will I receive my inservice certificate?
- What form of payments do you accept?
- Do you price match with competitor companies?
- Do you offer refunds?
- What type of assignments are provided?
- Do you offer discounts?
- How do I know if my employer will accept my courses for incremental raises?
- Are your grad courses fully accredited?
- I have MNU questions, who should I contact?
- I have CSU questions, who should I contact?
- I ordered a MNU grad class through OSA…now what?
- I ordered a CSU grad course through OSA…now what?
- How do I check my MNU grade and order a transcript?
- Do you offer 1 credit classes?
- How do I request an MNU transcript?
- How do I order an CSU transcript?
- Do your classes count as P credit?
- How many hours/credits are In-service Professional Development Units or (CEU) Continuing Education Clock Hour Units?
- Can I request a syllabus?
- What platform does your company work with?
- How long will it take to receive an inservice certificate?
- How long will it take for me to complete the course?
- Do you have a referral program?
- My school requires a sealed/stamped certificate mailed directly to them. Can this be done?
- Do you offer in-person courses?
- Can I request an extension?
- I am not teaching at the moment, can I still take your courses?
- Do you offer Bundle pricing?
Yes! All our courses qualify for mandated NYS Continuing Teacher and Leader Education Hours approved by the New York State Department of Education. Our CTLE number is 23831. (We can gladly provide proof to you or your school via email or fax).
We have a Graduate partnership with MidAmerica Nazarene University (MNU) and Colorodo State University- Pueblo (CSU). We also offer an extensive array of inservice course options.
- Select your course from the website and indicate from the dropdown if you want to take the course for Inservice Credits or Graduate Credits. (Please spell your name exactly as you want it to appear on your certificate).
- The instructor of your course will reach out to you through email within 3 business days. He/she will email you their course assignments. You will then submit the assignments back to the instructor.
- The instructor will grade your assignments. They will then email registrar with your completion information and CC you as a receipt of completion.
- You will receive your digital certificate within 1 week, if not sooner! If you require a physical certificate, please let us know in the notes section at checkout and we will gladly accommodate your request!
- If you are taking the course for MNU graduate credits you will follow a two step registration process. 1) Register and pay through OSA ($240) and then 2) register through MNU. You will be emailed the MNU registration link within 3 days. Click the link and complete your MNU registration. The fee to MNU will be $270. Total cost is $510.
- If you are taking the course for CSU graduate credits you will follow a two step registration process. 1) Register with OSA by purchasing your Graduate Credit Course. The total fee will be $465. 2) OSA will email you a link to register with CSU. The link will complete your CSU registration. There will be NO ADDITIONAL FEE. Within 7-10 days after completing step 2, CSU will email you a link that provides you with your student ID and instructions for logging on to their portal. Keep this info secure as you’ll need it to check to see if your grades are posted. your Graduate Credit Course. The total fee will be $465.
Yes, we offer 2 modes of instruction. You can select the option that is most appropriate for your learning style.
- Live teaching through Zoom/Hybrid ( Applicable with the majority of our courses: Instructors currently teaching through Zoom are A. Barragato, J. White, E. Vandette, R. Jamison, and S. Presberg)
- Online/self-paced courses ( all of our courses)
Any of these instructors participate in online ZOOM/hybrid classes trough OSA:
- A. Barragato
- J. White
- E. Vandette
- R. Jamison
- S. Presberg
For a list of Zoom/hybrid courses, click “search instructor” and you will see the courses with the option of ZOOM/Hybrid as an option at checkout. Let us know if you need additional help.
Instructor Search: https://osainstitute.com/
We schedule all classes as “open enrollment” for your convenience. Since we are web-based the exact start/end dates do not matter to most schools as long as you complete the course at the time you specified to them. If your school requires specific dates for approval, we suggest submitting the date you anticipate starting the course and your estimated completion date. We will print the month/year you completed the course on your certificate. If for some reason your school requires more information, we will gladly accommodate.
Our live/Zoom or in-person classes are available with specific instructors. You will see the available option as a drop down if the class you’re interesed is offered as a Zoom/Hybrid class. You will register using the same steps as above. The instructor will reach out to all students and find a convenient time/date that will work for all participants.
Just email us with any questions. registrar@OSAinstitute.com
Your course is due 6 months from your purchase/enrollment date. Please refer to the order summary email you received to determine your purchase/enrollment date.
We will email you a digital certificate unless you request a physical copy. We can mail the certificate directly to your school district if this is what you prefer.
We accept Visa, Mastercard, American Express and Discover. If you prefer to mail a check, please email us for our address.
We will beat any competitors pricing for inservice classes! Contact us.
Once the course is accessed, we are unable to offer a refund. Please let us know if you have a specific concern and we will try our best to address your needs.
Every instructor is unique in style; however, we typically follow a similar format and grading policy for all our online courses. We usually require students to watch videos, review PowerPoints, read educational published journal articles, and more. We then grade assignments out of 100%. In-person and live courses will be teacher centered and group assignments. Due to the caliber of our programs, MNU does not require any additional assignments for their graduate classes. CSU requires one extra assignment and a survey.
Yes! Please Like our Facebook and Follow our Instagram page to find out about current promotions! We also send out email blasts. Scroll to the bottom of this page and enter your emaul to subscribe to our discounted emailed blasts. Also make sure you check off the promotional code box at checkout.
(Please note grad discount can only be applied to step 1 of OSA’s registration of $240 for MNU courses)
We always suggest obtaining prior district approval before taking one of our courses. We have been approved in hundreds of districts. If you need something specific for approval, please let us know how we can help!
Yes! Both CSU and MNU are accredited by the Higher Learning Commission, their accreditation information, plus additional accreditations, are located here. They are authorized to offer education, in addition to other disciplines, for an associates degrees, bachelors degrees, and masters degrees. The MNU accreditation with CAEP information is found here: CAEP: Council for the Accreditation of Educator Preparation.
Contact med@mnu.edu or call 913-971-3292 with any questions pertaining to the MNU process, grades, registration, or transcripts.
Contact: jonni.valdezsilva@csupueblo.edu or call 719-549-2048 with any questions pertaining to the CSU process, grades, registration, or transcripts
Wait up to 3 days and you will receive part 2 of your registration link. Follow the “elevate” steps below to create a new customer account with MNU.
Wait up to 3 days and you will receive part 2 of your registration link. OSA will email you a link to register with CSU. The link will complete your CSU registration. There will be NO ADDITIONAL FEE. Within 7-10 days of registering with CSU they will email you a link that provides you with your student ID and instructions for logging on to their portal. Keep this info secure as you’ll need it to check to see if your grades are posted.
Checking Your Grades:
You may view their grades by visiting the student gateway. Enter the credentials you created, then click on the “results” tab to view your grades. The title of your course is a drop-down menu; therefore, if you took more than one class, select your course and your results will appear. Grades are posted 2 weeks after you completed your course.
Ordering a Transcript:
- Ensure your grades are posted before ordering your transcript.
- When ordering EVEN if a grade is posted: select the option “After Grades Are Posted” under the section Processing Timeframe. If this option is not available, then your grades are posted for the courses listed. Continue through the form and submit.
Yes! Any of our inservice courses can be modified for 1 credit. It will be $90 for a 1 credit class. Email us prior to purchase and we’ll give you a coupon code to adjust payment. registrar@OSAinstitute.com
Click here to order your transcript:
National Student Clearinghouse Transcript Services
Ordering Your Transcript:
- Ensure your grades are posted before ordering your transcript.
- When ordering EVEN if a grade is posted: select the option “After Grades Are Posted” under the section Processing Timeframe. Although your grade may be posted, there is a chance it has not completed its processing and my not show on your transcript.
Click below to help you obtain a transcript. Please allow up to 14 business days after your course is graded for it to reflect on your transcript.
Contact: jonni.valdezsilva@csupueblo.edu or call 719-549-2048 with any questions pertaining to the CSU process, grades, registration, or transcripts
PARCHMENT | Transcript Information
Stay tuned– We intend on gaining approval!
All our inservice courses are 3 credits/ 45 hours per course for a total of $220.00 per course, excluding promotions. We can certainly offer less assignments for less hours/credits. Email to let us know how we can help with this!
Sure! Please email the instructor to obtain a syllabus.
As teachers ourselves, we understand that learning new technology means pressure and time! We are proud that our company uses email as our form of assignment submission for all online courses and Zoom for all live courses. We rather you spend your time focusing on the coursework then focusing on a confusing software program. Allowing the assignments to be submitted with ease is something we are proud of!
It will take about 4-5 days to process your certificate and it will be emailed shortly after. You should receive it within the week.
We pride ourselves on convenience. You will have 6 months from the date of purchase to complete the course. Please keep track of deadlines. You will not receive reminder emails. Some students complete a course within a month while some finish in much less time.
Absolutely! Referrals are our biggest compliment, and we’d love to say thanks by offering you a $40 discount on your next course! Your friend will receive a $40 discount. Refer many new students and you can earn free courses!
Refer a Friend Now
Absolutely, we understand schools all have different requirements. Just make a notation in the notes section of your order with who and where to mail the certificate and we will make sure it happens!
Not at this time. All in person courses will remain ON-LINE due to Covid-19. We hope to get our participants back to in person learning. Please check out our Zoom/Hybrid option as well as our self-paced options.
If you need additional time, email us at registrar@OSAinstitute.com for approval consideration.
All courses are designed for teachers in and out of the classroom.
All of our bundle pricing is subject to change. Lock in our current bundle price and bank them for the future! Bundle purchases never expire!
*In effect: 2/3/24 (we will no longer be accepting bundle forms- all bundles will be processed via the website using the promo codes below)
